Frequently Asked Questions

Are your replica watches waterproof?
Our watches are water-resistant for daily use (washing hands, light rain), but not suitable for swimming or diving. Please avoid submersion.
Can I return or exchange my order?
We only accept returns for items with manufacturing defects. Due to the bespoke nature of our products, returns for other reasons are not accepted.
How long does delivery take?
Shipping typically takes 7–15 business days depending on your location. You will receive a tracking number once the order is dispatched.
Do your watches come with original boxes or certificates?
To ensure discreet shipping, watches are delivered without original brand boxes or certificates. Custom packaging is used for protection and privacy.
Will anyone know it’s a replica?
Our watches are 1:1 premium replicas crafted to mirror the original design in every detail — including weight, movement, dial, and finish.
Do you ship internationally?
Yes. We ship worldwide to over 30 countries, including the US, UK, Canada, EU, Singapore, and Australia.
Is it safe to pay online?
Absolutely. We use secure third-party payment gateways to protect your personal and financial information at all times.
What if my package is lost or delayed?
If your package is lost in transit, we will work with the courier to resolve the issue. Please allow sufficient time for delivery before contacting support.
Can I customize my order?
Currently, we do not offer custom engraving or strap selection. However, we are working on offering personalization in future releases.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. Use it to track your parcel online anytime.

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